Built for feedback you can trust and act on

Everything from the first question to the last insight

• Surveys & builder

  NPS, CSAT, Customer Effort, General Feedback and Freestyle surveys, custom scales, picture answers, logic, your own survey page look and spreadsheet import.

  • Five survey types, each scored the right way
  • Custom scales with your labels and your values
  • Pictures as answers
  • Question groups, order and the small things that save time

• Distribution & people

  One audience with your grouping fields, Excel and CSV import, HR system sync, email and SMS launches, personal one-time links and open share links.

  • One audience, organised your way
  • Import from Excel or CSV
  • Sync people from your HR system
  • Launch to everyone, a slice, or the people who haven't answered

• Insights & results

  Favourability, answer distribution, drivers and where to focus, comparison with your last survey, a heatmap, every comment, response times and a PDF report.

  • Favourability at a glance
  • How answers split
  • Drivers by question group and question
  • Where to focus, and what to keep doing

• Privacy & confidentiality

  Confidential and anonymous modes, minimum group sizes, survey keys kept out of URLs and logs, and no record of the language people answer in.

  • Confidential mode
  • Anonymous mode
  • Fixed once published
  • Respondents see the promise

• Languages

  English, Arabic (right-to-left), Tamil and Hindi on one link, inline translation per question, and fallback to your default language.

  • Four languages, right-to-left included
  • Translate inline, card by card
  • Respondents choose their language
  • Add a language after publishing

• Teams & security

  Team invitations, Google and Microsoft sign-in, your company domain, page-level roles, an activity log, support tickets and support access only when you allow it.

  • Invite your team
  • Your company domain brings colleagues to you
  • Roles, page by page
  • An activity log for everyone